As soon as you place your order, we will do our best to get our comrades to pack it so it’s ready to go ASAP, most likely on the same day!
If you need to cancel or alter your order, try to email us straight away so we can catch your order as it flies out the door. If it’s already gone don’t worry, you can return the product immediately after you have received it if you are dissatisfied.
You might receive multiple exciting packages for big orders. So when your first package arrives and not everything is in there, hold off because another package is not too far away.
We’re all about FAIR. If we can’t get your order to you within 10-15 business days, just give us a yell and we will refund your purchase.We want to pay your shipping costs and taxes but our crystal ball is out of commission, so make sure you’re aware of any taxes, duties and/or customs fees charged by your government. We are as transparent as we can be with applicable taxes and duties. Depending on your country of residence you may be imposed with import duties and/or VAT (Value Added Taxes) on shipments from outside your country (see Shipping Tax Disclaimer below)
Take the weekend off, we do! So, if you order Friday after 1pm EST or on Saturday or Sunday please keep in mind that we can’t get the ball rolling on your order until the following Monday.
You should get your hands on your order within 5-10 business days for AU customers and 10-15 business days for US customers but, do us a favour, cut the postman a break during holiday events.
Shipping Tax Disclaimer
Items shipped to you may incur import duties as follows,
USA: Orders totalling more than $150USD will incur state taxes.
UK: Orders totalling more than than ₤15GBP will incur VAT.
Canada: Orders totalling more than $20USD will incur 13% tax.