Standard shipping time is 10-15 working days. No guarantee’s during holiday events.
Express Shipping time is 2-3 business days. We do not refund express shipping in conjunction with returns, refunds or exchange of products.
Shipping Tax Disclaimer
Items shipped to the you may incur import duties as follows,
- USA: Orders totalling more than $150USD will incur state taxes.
- UK: Orders totalling more than than ₤15GBP will incur VAT.
- Canada: Orders totalling more than $20USD will incur 13% tax.
Online order cancellation policy
Cygnett endeavor to get your product out to you as quickly as possible so unfortunately we don’t hold products for any period of time. This is good if you want to your item quickly, but bad news if you accidentally ordered the wrong thing. But don’t worry, you can return the product immediately after you received it if you are dissatisfied. Just look in our returns policy for the simple directions to getting a full refund on the product.